Contact Us
This site is a small editorial project, not a call centre or a booking office. No forms, no ticket numbers, no phone queue. One inbox, and a person who actually reads it.
Good reasons to write in:
- A from-price that has drifted. Prices shift with the season, the group size and the option picked, so a card quoting $44 (checked September 2026) for the pasta class while the live listing shows something higher deserves a look. Send the page and we will recheck it.
- A listing that has disappeared or quietly changed shape. Whether the wine really is unlimited, whether the market walk is still part of the class, and whether three hours still means three hours are the details people book on. A tour that drops tastings or swaps a sit-down dinner for a street walk has become a different product, and that gets fixed here fast.
- A wrong fact anywhere on the site. Restaurant closing days, booking policies, cash-only counters, market hours, the coperto, which cut of steak counts as bistecca and what it costs by weight: all of it is drawn from primary sources, and all of it can drift. A trattoria can change its closing day or its opening hour without telling anyone.
- A Florence operator we have not listed. If you run a cooking class, market tour or tasting that is missing here, and it has a live, bookable listing with figures that stay put when read twice, send the link and it gets read like every other. Inclusion is free, and no payment moves a tour up or down the page.
- A question the FAQ and the guides do not cover.
Email info@bestrestaurantsinflorence.com
After You Hit Send
Corrections come first, speed second. A wrong closing day or a wrong meeting point can cost someone their only free evening in Florence, so factual fixes are checked and posted quickly, usually within a day or two. If you are waiting on a reply, our Free Foodie Things guide is worth a read in the meantime. Broader questions take longer, and some end up answered in a guide rather than a reply, so the next reader finds it without writing. There is no mailing list, no upselling afterwards, and your address stays with us.
Where We Stop
No bookings, no held seats, no date swaps, no refunds. Every class and tour on this site is sold and run by a separate operator, who takes the payment and owns the live booking page you actually use. We write about them; we do not run them. Nor can we reserve you a table at a restaurant. Some of the places covered here only take bookings by phone, and one or two take none at all.
Anything tied to a booking you already made starts with your confirmation email. It holds the reference number, the meeting point and a message button that reaches the team running the session directly. That is faster than writing to us on the morning itself, and if a departure looks shaky, it is the only channel that can sort it out.
Two things on that confirmation deserve a look before you contact anyone. First the meeting point: some classes begin at a cooking school, market tours often start inside Mercato Centrale or at the Sant'Ambrogio market, and the walking tours gather at a street corner named on the listing. Then the cancellation window: it varies by tour, so read the live listing before booking, and once inside that window the operator's own terms govern.
Undecided? The seven categories sort all twenty-six tours faster than any email thread, and the guides go deeper, from bistecca pricing by weight to the restaurants that take no bookings at all.